Great service Great product
I received my knee relieve supports which were too big. I wrote to them and they sent smaller ones the next day. Great service no fuss. A great product.
By Freddy B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
187 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KneeRelieve is listed under Salons & Clinics in Middletown.
KneeRelieve (kneerelieve.com) has 187 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
187 approved reviews, newest moderated first
I received my knee relieve supports which were too big. I wrote to them and they sent smaller ones the next day. Great service no fuss. A great product.
By Freddy B.
Its taking so long for someone to explain what's happening to my order until I email you folks to see what's the status of my order. Thank you, Elaine Guerrero
By Elaine G.
My concerns were not addressed. I have paid for and ordered two pair of knee sleeves and one pair of insoles. I have received two different emails with two different tracking numbers indicating that all three items have been delivered. In fact as I have reported by email I have only received one pair of sleeves and the insoles. The agent says the knee sleeves will still come but couldn’t explain why I have received these emails indicating they have been delivered. So until I get my last pair of sleeves this service and order is unsatisfactory.
By Stan N.
Response from KneeRelieve· Oct 6, 2020
Hello Stan, We are so sorry for the inconvenience here, surely our warehouse personnel incorrectly packed your orders, but don't worry, we have reshipped your order and you should receive an order confirmation for your replacement. Please feel free to email us back if you need further assistance. Thank you, Knee Relieve Team 💙
I was surprised as how quick Customer Service got back to my question online!
By scrow
Every time I email them they email me right back and answer all of my questions, and when I call them they explain to me to my Satisfaction,my knee Sleeve was to big I needed a small they didn’t come in a small so they refunded my money back to my card The Product was well made.
By Resheila T.
I have ordered on 26th (4 days back) the system shows that it is ordered but dispatch has not taken place...not sure if this delay is normal....no response from the company when I left a message on their website..
By Aar P.
Response from KneeRelieve· Oct 6, 2020
Hello Aar, We are so sorry to hear about the problem that you are encountering with our product. Our shipping timeframe is 3-12 days, if you haven't received your order, please do email us at [email protected] to better assist you. We surely want to make you happy! Thank you, Knee Relieve Team 💙
Personal customer service and quick assistance with product that didn’t fit correctly for me. I will definitely use this company again and will recommend to others.
By Amberly
Response from KneeRelieve· Sep 30, 2020
Hello Amberly, Thank you for your great feedback, and we do hope that you will continue to support us in the future. Love, Knee Relieve Team 💙
While wearing my knee brace it has been very comfortable, yet very supporting.
By Jeff
Response from KneeRelieve· Sep 29, 2020
Hello Jeff, We are glad that you found our Ultra Knee Elite compression sleeves helpful. Thank you for your feedback and giving us a 5-star rating! Thank you again and stay safe! Love, Knee Relieve Team 💙