Excellent response time
Great shopping experience. Very fast response when needed.
By Anthony
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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578 reviews
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Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
578 approved reviews, newest moderated first
Great shopping experience. Very fast response when needed.
By Anthony
My loyalty points from an in-store purchase was incorrectly added to someone else’s account. Only realised after I left the store & was unable to return. Reached out to KITH customer service through X & the website. Provided my receipt & proof of purchase & they resolved it relatively quickly. Really good service.
By Stephen C.
Thank you for getting back to me and for the clear explanation. I completely understand that in-store inventory is handled separately and can vary by location. I'll reach out to the Kith Seoul store directly to ask about the Black colorway, as you suggested. I really appreciate all your help throughout — thank you again for your time and support. Warm regards, Jaecheon Yoo
By Jae Cheon Y.
Jas answered my questions about a order inquiry clear and concisely. Very smooth process.
By Emily M.
Answered my email immediately and resolved my issue
By Julian
My issues were addressed promptly.
By Rose B.
Answered my ? Promptly and clearly
By Rohit
The customer support kept me updated on the latest information on the issue with my order. Very professional and the outcome was that the carrier lost the packages I'm glad to hear that I am going to have a credit for the lost order which was not kiths fault.
By Doug L.