Missing item
I had a missing item in my order and it was shipped out seamlessly and with very little aggravation on my part. (Which is usually the case in these sorts of situations). Very pleasant experience
By Daniel W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
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578 reviews
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Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
578 approved reviews, newest moderated first
I had a missing item in my order and it was shipped out seamlessly and with very little aggravation on my part. (Which is usually the case in these sorts of situations). Very pleasant experience
By Daniel W.
Fast and concise response to my product inquiry.
By DKS O.
The company took full accountability for the inconvenience, was very polite and understanding but most importantly they compensated me and made me feel appreciated as a customer. I will continue to buy from KITH in the future.
By Johnny D.
Natasha was great at answering my question so quickly.
By David C.
Easy to order, great variety of pieces, prompt customer service responses. Quality is top notch
By Rebecca R.
Quick response to my issue and my doubts were clarified.
By Rafa
My question was answered extremely fast on a holiday weekend great service.
By Manuel N.
Amazing customer service! They were so quick to answer! It was such an efficient, fast and easy return process! They checked in when I took to long to reply just to make sure everything was okay and taken care of! Genuinely appreciate it so much as great customer service is hard to come by these days!
By S K.