Sucks
Sucks! Missing many parts!!!
By Cesar
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
334 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
334 approved reviews, newest moderated first
Sucks! Missing many parts!!!
By Cesar
Easy to order. The product was delivered as scheduled.
By Sophie
I had a change in my order the same day I placed it and things were already being processed, however my rep made things so easy for me and took care of it for me. The products themselves are beautiful.
By Jennifer
Every person I spoke with was kind, attentive, helpful and followed through with what they said they would do. Very refreshing and a standout in any business these days.
By Bill H.
Super fast I ordered and within an hour, realized I had ordered the wrong finish I wanted to cancel but they had already processed the order.....They processed the return fast and I was able to order the correct finish and am very happy with quality
By Kathryn
Absolutely beautiful quality and I hope it lasts as long as the 1950 Crane we had to replace.
By Marguerette
Really liked the faucet for a stand alone tub. Though the instructions sent were for a wall mount faucet. The challenging aspect to the install was with the 1/2" straight water supply lines as they needed bent to align with the valves on the floor. Plumbers and supply stores did not have a pipe bender (only Amazon) but I understand the need for the larger supply lines. Other than that, the quality was great. I'm pleased.
By Kenneth
Fast Delivery and nice product
By Robert