Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
250 reviews
King Living USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1977, King Living has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King Living pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.
King Living USA (kingliving.com) has 250 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
250 approved reviews, newest moderated first
was able to put together a nice casual living environment with 2 sofas
By Elyse
Response from King Living USA· Aug 3, 2026
Hi Elyse, Wonderful to hear you've been able to create a relaxed living space with your two sofas. We appreciate you taking the time to share your five star review, and it's great to know the pieces are working beautifully together in your home. Warm regards, King Living
Our consultant Lauren Bush was really good. She was knowledgeable and extremely helpful.
By Pat
Response from King Living USA· Aug 3, 2026
Hi Pat, Wonderful to hear Lauren made such a great impression! We're proud to have knowledgeable consultants like her guiding our customers, and we'll be sure to pass your kind words along. Warm regards, King Living
The quality of products are excellent without any doubt; however, the delivery was not as I was expecting because there was a confusion with it (2 sofabeds vs. 1 ordered), which result in more work for the delivery guys and waste of my time.
By Duglas Alfonso V.
Response from King Living USA· Aug 4, 2026
Hi Duglas, We apologise for the confusion with your delivery and the inconvenience it caused. While we’re pleased to hear that you found the product quality excellent, we understand your frustration when two sofa beds were expected for delivery instead of the one you ordered, resulting in additional work for the delivery team and wasted time for you. Could you please update your review to include your order number and the state where you purchased? Your order number is 11 characters, beginning with three letters such as ONL, SBA or RIC, followed by eight digits. Regards, Oliver 01025636
John Paul kept me updated frequently as to the progress of my replacement piece.
By Glen T.
Response from King Living USA· Jul 31, 2026
Hi Glen, It's wonderful to hear that John Paul kept you well informed throughout the process. We'll be sure to pass your kind words along to him. Feedback like this means a great deal to us. Kind regards, King Living
Kath from Customer service is great in keeping us updated with delivery status with calls and email. This is very reassuring. Technician is experienced and very helpful. Delivery was smooth.
By Catherine S.
Response from King Living USA· Jul 30, 2026
Hi Catherine, It's wonderful to hear that Kath kept you well informed throughout the process, and that our technician made everything run smoothly on the day. We'll be sure to pass your kind words along to the team, they'll be thrilled. King Living
The salesperson was wonderful and so informative. She was easy to work with and very professional. I also love this store and the furniture :)
By Paulina
Response from King Living USA· Jul 28, 2026
Hi Paulina, What a lovely review to receive! It's wonderful to hear our team member made the experience so enjoyable and provided you with all the information you needed. We're thrilled you love the store and our pieces just as much as we do. Warm regards, King Living
From the showroom to the delivery, the people were courteous, patient, helpful, and efficient.
By Sami P.
Response from King Living USA· Jul 27, 2026
Hi Sami, It's wonderful to hear that every step of your journey, from the showroom through to delivery, was such a positive one. Our teams take real pride in looking after our customers, so this feedback means a great deal to them. We appreciate you taking the time to share it. King Living
The Kong products are ingenuous - look stylish and are so functional. Brittany at the Portland store is fabulous! She is so knowledgeable about the products and design. Her advice is invaluable. Very quickly, I was able to make definitive decisions that make my house look great and work well functionally for us.
By Teri
Response from King Living USA· Jul 27, 2026
Hi Teri, Wonderful to hear how much you're enjoying the design and functionality of your new pieces! We'll be sure to pass your kind words on to Brittany at Portland, she'll be thrilled to know her guidance helped you bring it all together so seamlessly. It's feedback like this that means the world to us. Warm regards, King Living
