The customer service is truly unmatched.
The customer service is truly unmatched.
By Travis
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
643 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
643 approved reviews, newest moderated first
The customer service is truly unmatched.
By Travis
Shirley was knowledgeable and easy to work with. She answered all of my questions promptly. Set up was a breeze. I presented my need to accept patients charges as well as insurance payments, and Kibo was able to program it without hassle.
By Dr V.
I had a great experience with Maria helping us set up everything and answered all my questions. Everything was easy and everyone involved were helpful.
By Paula
Don't trust their ad. They charged $198.99 on Nov. 3 before free three month trial. In their contract, there is nothing about this agreement. I canceled within three months and returned credit card processing machine. They said they will credit $198.99 in a couple of weeks. They still keep charging another $78.99 instead of credit on Dec 2, 2025. They are the worst company which I have experienced before.
By Harry N.
As of right we are enjoying the process have not had a lot of blow back for patients about the charges.
By Lesa
absolutely wonderful so much easier and knowing that your not getting ripped off by a bank
By Joe
Easy onboarding, great features, fast and efficient customer service. Ask for Shirley, she's the best !
By RS D.
Easy, saves me money, most customers are o.k. with paying the additional fees. Payments go to the bank fast and easy.
By Michael C.