Maria responded immediately with the…
Maria responded immediately with the correct information to address and solve my issue.
By Charesse F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
643 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
643 approved reviews, newest moderated first
Maria responded immediately with the correct information to address and solve my issue.
By Charesse F.
Rachel did a superb job.
By Giovana G.
Shirley is the BEST! I feel spoiled that I get to streamline all of my questions right through Shirley rather than getting the run around I've had in the past with other credit card processing companies. Shirley has been fast, clear, and kind in her work. Kibo Pay has been very user friendly, but Shirley doesn't treat people like users, she treats them like people.
By Shelby S.
Maria answers all my questions and gives me an idea as to what our next step will be making the process so much smoother than me fumbling to know what to expect
By Peter J.
Mike is the gold standard when it comes to customer service. He has always been quick to answer and resolve any question or concern I have. I'd give him 100 stars if I could! Ive been in business for 9 years and he is by far the best customer service Ive ever recieved in regards to credit card processing. LOVE LOVE LOVE the customer service!!
By Karie B.
Prompt, knowledgeable, on time with our appointments.
By Leslie H.
Kibo Pay was a great company to do business with. I wish we would have found them earlier. They saved us a lot of credit card fees for our business. Our representative was awesome. She always answered the phone when we called and she always answered our questions and took care of any problems. I would definitely recommend this company.
By BRYAN T.
Crystal and Kibopay has met and exceeded all of our company’s needs. Ty
By Tom