Excellent service, amazing rep!
Excellent service, amazing savings and an amazing partnership. My rep, Shirley, is always helpful and in my corner. She made the transition smooth and provides excellent support. Couldn't ask for more!
By Freshwok M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
643 reviews
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Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
643 approved reviews, newest moderated first
Excellent service, amazing savings and an amazing partnership. My rep, Shirley, is always helpful and in my corner. She made the transition smooth and provides excellent support. Couldn't ask for more!
By Freshwok M.
Very easy to start up. Representatives are always available to help and answer questions. Rachel is great!
By Taylor Veterinary C.
We are pleased to now be with Kibo. Their customer service is available almost any time to talk to and we love that with our two businesses. Most companies take forever and a lifetime to get through to a “live” person, but with Kibo that person has been Crystal for us, she is wonderful and made each part of the step to get set up and running, easy and stress-free. We can call her anytime for continual support. She provided excellent professional customer service. You cannot go wrong with joining this company. Say goodbye to ALL your high credit card charges!
By Karat
We recently changed from the processer we had been using to Kibo and have been extremely satisfied with the service and the outstanding sales and customer service we have received from Ryan. He has been with us at every step, answering every question. Thank you, Ryan, Maria & Kibo! We are going to be saving thousands compared to the overpriced processing we have been paying.
By Paula D.
We are pleased to now be with Kibo. Their customer service is available almost any time to talk to and we love that with our two businesses. Most companies take forever and a lifetime to get through to a “live” person, but with Kibo that person has been Crystal for us. She has made each part of the step to get set up and running, easy and stress-free. We can call her anytime for continual support. You cannot go wrong with joining this company. Say goodbye to ALL your high credit card charges!
By Dr. Patrick P.
I received a postcard in the mail from Kibo Pay back in 2022. I decided to reach out to them and find out how everything worked and got Mary Ocampo who has been God sent. I eliminated my old credit card services and transition to Kibo Pay, always guided by Mary and her supervisor. Best decision of the year. Hassle free and saving thousands!!! Thank you Kibo Pay, Mary Ocampo and her team. :-)
By Plants in D.
Quick, professional and very helpful service.
By Terry L.
Crystal answered all my questions and did all the legwork to set the machine up. Kibo Has the best service of any credit card machine
By Dave's