Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
432 reviews
Kensington FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
432 approved reviews, newest moderated first
Delivery experience was excellent!!!! However what I didn't like was how long it took to actually receive my new couch. It took a month to get when I was told it would be 2 weeks when I bought it.
By Customer in G.
Everything was fine! Thank you
By MICHAEL&BETH M.
Dan and Gerry were a pleasure to work with.
By BRUCE & SUE E.
The guys were curtious and professional. They even moved my old furniture set into my garage for me.
By MIKE R.
Great experience
By FRAN G.
We had a delivery on the very first Sunday that you started offering Sundays. They were late getting here. Other than that there were no problems.
By ERIC&KATHY F.
David was pleasant, helpful and professional.
By BETTY
I had a good experience when shopping at Kensington Furniture. I was happy with the sales help and with my furniture selection. Delivery was as promised.
By MARY D.
