i have many troubles with the shipping
i have many troubles with the shipping, they send me twice keepkey and dont arrived .. but well wherever, anna rudenko customer service help me in anything and respect that, for that i put 3 stars.
By Raul
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KeepKey is a bitcoin hardware wallet. When you entrust KeepKey with your money, each and every bitcoin transaction you make must be reviewed and approved via it’s OLED display and confirmation button. It now becomes nearly impossible for virtual attackers like malware or viruses to steal your valuable bitcoins.
Keepkey (keepkey.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
283 approved reviews, newest moderated first
i have many troubles with the shipping, they send me twice keepkey and dont arrived .. but well wherever, anna rudenko customer service help me in anything and respect that, for that i put 3 stars.
By Raul
I like how easy KeepKey is to operate. I feel more comfortable knowing that I can hold my Bitcoin securely offline and off my computer.
By Robert
I found the keep key extremely easy to setup and use. I love the fuctionality and how i can store all my Bitcoin and Ether in a safe secure offline vault.
By David H.
The young man who helped me went ABOVE AND BEYOND to help, at a few pointbi felt really bad,but he was a consummate professional the whole time! And it wasn't just a clear cut fix it was a bit hairy,and he helped the whole way walking me through what I needed to do. As far as my experience with the Gentleman who helped me great customer service, I can't speak for the company on a whole,because this was the first time I needed help,I believe that they have good quality customer service,but that's based on one experience a great experience at that! Sincerely,Phillip Newman.
By Phil N.
This wallet is very easy to use. I like how you can hold multiply currencies. Love the fact it is stored off line
By Zach R.
Good product. I wish there was a non-chrome app to initialize and use with the Keepkey. I do not trust google and do not like being required to share my app downloads with them. Would be great if a phone OTG to keepkey cable was provided or available as well. Otherwise great job, Great Product, Glad to have it. For those that do not have Keepkey yet try using an old offline encrypted android phone with Bither installed. Also highly recommended.
By bryce
Very happy with the wallet, easy to use and it looks really nice. Feel a lot safer now.
By Chris G.
Highly recommended from product to its delivery... Crypto must have cold wallet... A*⅞
By Azian