Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KeepKey is a bitcoin hardware wallet. When you entrust KeepKey with your money, each and every bitcoin transaction you make must be reviewed and approved via it’s OLED display and confirmation button. It now becomes nearly impossible for virtual attackers like malware or viruses to steal your valuable bitcoins.
Keepkey (keepkey.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
283 approved reviews, newest moderated first
The KeepKey took me all of 15 minute to setup and transfer my BTC and ETH to it. It's 100% turnkey and really really well made. I would recommend this to anyone who trades in crypto currency as when not buying/selling it is an extremely secure physical wallet and is dead simple to use.
By Michael O.
The help I received from KeepKey support went above and beyond any customer support I've ever received from a company. Charles helped me track down the issue (which was a result of an error I had made with my initial transaction) even though it had nothing to do with the functionally of KeepKey. It took about a week to figure out, and his prompt and insightful responses convinced me that KeepKey is a company that stands behind there product 100%. Very happy with my purchase.
By Jan W.
I receive my keepkey about a month ago and I have got great technical support I haven't had a single problem with it I really like it and I'm glad I got it simple to use.
By RobertT Scott I.
A great and innovative US company in the Blockchain/Cryptocurrencies space. I ordered a Keepkey hardware wallet to store and transact securely my Bitcoins and Ethereums.Shipping was extra fast(i had to pay VAT and customs fees but that is outside of their control and was clearly mentioned on their website,maybe an option to ship from an EU warehouse for customers in europe would be possible in the future?). The product itself exudes quality,it's well built(has an aluminum casing unlike many competitors) and functions perfectly. Another great capability of the product is that the feature set is constantly expanding trough firmware updates. All in all a great company and a great product,i have no reservations storing my digital assets in a Keepkey wallet and would recommend it to anyone.
By Mark M.
I am new to Bitcoin and not had Keepkey long but seems easy to follow instructions to transfer Bitcoin to the device
By Trevor B.
it works!! Very nice build quality! Was exactly as billed and expected. I wish it could do more....like using as a password manager. But that would be exceeding expectations.
By Dennis R.
great buy! exactly way I expected abd gives me the comfort of knowing bitcoin are safe
By Steve H.
Iris helped me quickly and to the full extent possible.
By Jez S.
