Lousy service
Lousy service, but The part ordered were great. I had other issues I needed to discuss with a representative of KD Smartchairs. No reply by phone, or e-mail. Lousy customer service.
By Chris H.
Saturday, November 7, 2026 · Customer reviews of US businesses
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225 reviews
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Regain Your Mobility & Get Your Independence Back!
KD Smart Chair (kdsmartchair.com) has 225 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
225 approved reviews, newest moderated first
Lousy service, but The part ordered were great. I had other issues I needed to discuss with a representative of KD Smartchairs. No reply by phone, or e-mail. Lousy customer service.
By Chris H.
Love this chair. It is light enough for me to lift in and out of the car. Power and duration of the batteries is great.
By Joan
Great but the display showing the remaining power level doesn't work right: I ran out of power even though it was still on green, so I don't trust it and don't know how far I should be able to go.
By Mona
Difficult to get off chair. You can't put ptrssure on the arms. I have one leg and need to be able to stand to move to the toilet. would like arms you could put pressure on .
By Pat
Have owned and used the KD for 2 years First power chair I have owned C-5 Quadriplegic 35 years Excellent product Handles all kinds of terrain grass rough ground sidewalks NO PROBLEM charges fast charge lasts long time
By Zoli
I have several larger chairs that do not compare to the flexibility or ability to trasport as the KD Smart chair. The light weight yet sturdy chair allows me to go almost anywhere. I've had it transported by car because it folds and by pickup. I've used it in store,theators, hospitals, out on bike trails, and walking paths that are gravel. It has enough power to go up long and steep inclines and is fairly comortable. Bcause it met all my requirements of a bigger more expensive chair, I will buy another Sart chair when I need a replacement. I am pretty well wheel chair bound an this chair satisfies all my mobility needs.
By David
Chair is eeaaly cool!
By Teresa
I would have given it 5 except, there isn;t a way to charge the batteries in the house out of the chair and running a cord outside in the winter is a problem. Also the arm rests seem to be wider than a lot of doors, to save the control arm, the other arm takes the brunt of getting thru doors.
By Tauna