New batteries?
I also have a KD Smartchair that I love, it need replacement batteries, and it seems the company is out of business. Anyone have a lead on compatible batteries?
By Sandy
Saturday, November 7, 2026 · Customer reviews of US businesses
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225 reviews
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KD Smart Chair (kdsmartchair.com) has 225 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
225 approved reviews, newest moderated first
I also have a KD Smartchair that I love, it need replacement batteries, and it seems the company is out of business. Anyone have a lead on compatible batteries?
By Sandy
I have the kd smart folding wheelchair and the joystick stop working. I don't want to give up on it so I'm looking for someone who has a joystick controller that would want to sell for a reasonable price, if you do please contact me. Thank you
By Rey V.
They are apparently out of business.
By Paul D.
is a disgrace order part feb 20 and still not answer
By wilfredo S.
After calling the company over 25 times and and leaving multiple messages I was never contacted by any customer service. I have not received the merchandise I order over 1 month ago. This is the worst company I have ever ordered from.
By sandy V.
I have made two purchases of replacement items two months ago (January) and, as yet, have not received them. I have called and emailed repeatedly, with no response. My calls go to music for several minutes and then the call disconnects. This outreach has been going on for for over a month and I was beginning to wonder if you were still in business and just hadn't taken your website down.
By James W. D.
I have been unable to get a status update on the chair that I ordered in January. KD Smart Chair will not answer their phones, or return calls or emails. I have left messages with KD Smart Chair customer support, sales department, and technical support, as well as emails. No response from them. If you're thinking about buying; try contacting them first. If you can't get in touch with them now, do you think they will be there if you have a problem? I guess my only recourse is a charge back on the credit card. It's a shame; it looked like a good product.
By Carl H.
$40 arm rest ordered 10/19 still hasn't arrived and it's 2/20. No response.
By Dis S.