Kdp AmazonReviews of kdp.amazon.com

I published two ebooks one in English and the other in French translation and they were published no problem on Amazon KDP. Then today I made some small changes on the description not on the manuscript and then they blocked the title saying by email they are not going to publish my books? Could this be simply artificial intelligence replying and giving a general answer? This is very disappointing and I guess I'll have to look for other alternatives to publish my ebooks?

Bannie sans raison a fuire 😡👎👎👎

Einmal und nie wieder! Plötzlich wurde mein Account aus völlig unerfindlichen Gründen gesperrt, seit Tagen keinerlei Zugriff mehr auf Publishing oder Kampagne. Ein Trauerspiel sonders Gleichen!

This company is an absolute disgrace. After sales of more than 13,000 books and excellent reviews, a bot with a silly made-up name sent me an email to say that my account was terminated for imitating a previously published work (a translation of Baudelaire who died in 1867!). They stole £450 of unpaid royalties for the previous six weeks and destroyed years of my hard work. They ignored my emails and just sent automated replies, each signed by a different invented name. It stinks. Update 17 March 2026: You couldn’t make it up. They just sent me an email to say that my tax document is available to view in my account! But I don’t have an account!! The incompetence is off the scale!

Absolutely useless service and help. I am a writer and tried to recover access to my account around a year. But its impossible! I called them dozens times with 0 result. There are people with bad English which will help you not! They dont understand English nor Spanish. I was to pay publicity for my book to give it second life - but its absolutely impossible as the only think they saying with a bad accent is: you have to go to our website - which I did a hundred times.

After a promising start in publishing my novel, KDP informed me I had sold several hundred copies. However, I have received no royalty payments. I have phoned many times, written over and over. I dealt with Rick Chettman who has now left the company and more recently with someone called Keith. I have no idea how many books have actually been sold as no-one will tell me and no money is forthcoming. They ignore my emails, have lied to me about sales and will not deal with me in a professional or honest way. Altogether their treatment of me has been abysmal - quick to take my money but no further input.

Amazon cancelled my account for vague reasons, refused to explain further and then confiscated my royalties. The entire system is run by AI, which randomly chooses accounts for termination purely to decrease outgoings and increase profit.

One of the worst experiences of my life. The KDP process destroys the joy and thrill of writing a book. Never in all my life have I experienced anything so complicated. In fact, I'd go as far as to say cruel. Designed by a sadist. The most customer-unfriendly process. I have no other choice, but I wouldn't use KDP in the future. If you value your sanity and well-being, avoid like the plague.