I am an established author that has…
I am an established author that has sold globally! This company is atrocious and thieves! Do not use them I warned you!
By Jason O.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
538 reviews
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Amazon.com, Inc., Amazon is the largest e-commerce marketplace and cloud computing platform in the world as measured by revenue and market capitalization.
Kdp Amazon (kdp.amazon.com) has 538 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
538 approved reviews, newest moderated first
I am an established author that has sold globally! This company is atrocious and thieves! Do not use them I warned you!
By Jason O.
I self-published on KDP back in 2012. I published 7 books, 4 were humor focused poems and comics. Around 2018ish I gave up on writing for awhile and kind of forgot about the site. Then at 1 AM Christmas Eve of 2025 I received the dreaded "We are terminating your account effective immediately because we have found activities in your account trying to manipulate our services." I am currently in an AI Bot loop where they refuse to get into details. It looks like this happens to a lot of Indie Authors as anything can create this issue: from a bot going into your book to some rando trying to steal the copyright for some random word used in the title of your book.
By Richard M M.
Total schlecht und Abzocke!!! Habe ein Buch veröffentlicht. Und ich weiß das ich mindestens 3 verkaufe habe. Aber seit mehreren Monaten zeigt Amazon Abzocke immer noch 0 verkaufe an. Scheis samerika...che Abzocker ...
By Philipp J.
They will steal yor royalties ⚠️
By Mohamed A.
I have a written a couple of books with full dedication and professionalism of 8 years. I wanted to publish them through kdp. Therefore I signed up for an account. Entered my details. Uploaded identification document. Linked my bank account. Updated tax profile. And then after two days without any reason they deleted my account. I replied to their email to give me a reason but they did not give me the reason either and sent another email "we uphold our decision for terminating your account" without letting me know any reason. It seems that the whole company has been hijacked by Ai or some non serious, non professional employees. i came to trustpilot to write a review here but to my surprise kdp has 1.5 satisfaction of its customers. Now i thank the employees of kdp to save me from wasting my resources and time to publish my book through them. I am glad they did not terminate my account without reason, after generating revenue from my books.
By Habro I.
Shut my account and kept my money from book sales
By Welsh C.
I ordered professionally printed A4 children’s books and received A6-sized copies, inconsistent colours, random blank pages, and even the printer’s own branding inserted into my book without permission. No two books look the same. The colours are all different. The layout is wrong. And the batch is completely unsellable. This has caused financial loss to my business and shows a shocking lack of quality control. A professional printing company should never release work in this condition. Extremely disappointed and cannot recommend.
By customer
If i could give minus star i would had give. If u do even a silly mistake they will terminate your account and will not give any chance no matter how much u fall in their knees. That day is not far when kdp will fall in knees to author to publish a book. Sudden termination without any warnings is worst policies of kdp.
By Balmukund P.