KAYALIReviews of kayali.com

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The Fair Hearing score

4.1/ 5

Great

597 reviews

KAYALI4.1Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About KAYALI

Founded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.

KAYALI (kayali.com) has 597 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.

Also known as: kayali.com
Website: kayali.com
Category: Cosmetics & Makeup
Listed on The Fair Hearing: 2026

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KAYALI reviews

597 approved reviews, newest moderated first

Oct 25, 2026
never gave me updates on order…
First it never gave me updates on my order I had to search for it. Once found it it said it would be here yesterday but I have not seen it yet😔
By customer
Response from KAYALI· Oct 26, 2026
Hello, Thank you for the KAYALI love and for taking the time to share your feedback with us. We'd love to look into this for you. Our Customer Service team will be reaching out shortly via email to review your order and assist you further as they are currently investigating with the carrier. Thank you for your patience and understanding. With love, KAYALI Customer Care Team
Oct 25, 2026
My dream parfum
Dear KAYALI team, 🤍🥹☁️ I haven’t had the chance to own a KAYALI perfume yet, but the moment I smelled your Marshmallow fragrance, I completely fell in love with it! 🍓🍬💕 It instantly became one of my dream perfumes, and I can’t stop thinking about how beautiful it smells. As someone who dreams of having this gorgeous fragrance in her collection, I truly hope that one day I’ll have the opportunity to experience the magic of KAYALI and call Marshmallow my own. 🥹🎀 Receiving this perfume as a PR gift would honestly be a dream come true for me! Thank you for creating such beautiful fragrances that make people fall in love at first smell. 🤍✨ With so much love, A girl dreaming of her favorite perfume 🫶🏻☁️ @tired_glam
By Amira
Response from KAYALI· Oct 26, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Oct 25, 2026
I’ve never got a product from y’all
I’ve never got a product from y’all, so how would i rate it
By customer
Response from KAYALI· Oct 26, 2026
Hello, Thank you for the KAYALI love and for taking the time to share your feedback with us. We'd love to look into this for you. Our Customer Service team will be reaching out shortly via email to review your order and assist you further. Thank you for your patience and understanding. With love, KAYALI Customer Care Team
Oct 25, 2026
Nice product and packaging
Nice product and packaging
By Sasha M.
Response from KAYALI· Oct 26, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Oct 25, 2026
Estupenda,rica,me encantan el de helado…
Estupenda,rica,me encantan el de helado de pistacho y el de azúcar y vainilla, tengo ambos Ahora quiero comprar el de la boda. Muchísimas gracias 😊 Saludos cordiales
By Luz M.
Response from KAYALI· Oct 26, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Oct 25, 2026
I love the scent and it last all day
I love the scent and it last all day, I’ve received so much compliments
By Chemeka R.
Response from KAYALI· Oct 26, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Oct 25, 2026
Fast Shipment Great Service
The shipment was fast and the website was easy to use. The package upon receipt was well arranged and the perfumes are absolutely amazing.
By Sheldon S.
Response from KAYALI· Oct 25, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Oct 25, 2026
I absolutely LOVE this perfume
I absolutely LOVE this perfume! It smells like a slightly sweet, yet still fresh, second skin. The real beauty in this scent is, the longer it sits on your skin, the better it gets! It can very easily be an everyday perfume, and a great layering perfume with other Kayali scents. Will definitely purchase a larger bottle once I'm able to, another banger for sure!
By On the F.
Response from KAYALI· Oct 25, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team

KAYALIReviews of kayali.com

Rating distribution

What customers rate

About KAYALI

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KAYALIReviews of kayali.com

Rating distribution

What customers rate

KAYALI reviews

never gave me updates on order…

My dream parfum

I’ve never got a product from y’all

Nice product and packaging

Estupenda,rica,me encantan el de helado…

I love the scent and it last all day

Fast Shipment Great Service

I absolutely LOVE this perfume

About KAYALI

More in Cosmetics & Makeup

potency710.com

Procell Therapies

Greenbiomedspa

Littlestuff4u Minerals

KAYALI reviews

never gave me updates on order…

My dream parfum

I’ve never got a product from y’all

Nice product and packaging

Estupenda,rica,me encantan el de helado…

I love the scent and it last all day

Fast Shipment Great Service

I absolutely LOVE this perfume