Great customer service and they were…
Great customer service and they were able to answer all my questions
By Kyle P.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
465 approved reviews, newest moderated first
Great customer service and they were able to answer all my questions
By Kyle P.
Customer service is great! I had to call after incountering a problem uploading current vet visit on the app. Problem was resolved quickly. The turn around time for reimbursement >s around five business days.
By ccptexas
Profesional, paciente amable
By Zulema P.
Las personas que me han atendido fueron muy amables y me explicaron muy bien sobre los servicios y aclararon todas mis dudas
By Noiva Gonzalez B.
Fast response and friendly service
By Hector L.
Everything is processed fast
By Cindy
I loved the service very attentive and clear I was very happy to be a new member of Kanguro God Bless you
By Adriana P.
The rep was very accommodating and easy to work with, she was able to help me with ease.
By Taylor B.