What makes kanguru the best is its customer service and quick refunds.
What makes Kanguro excellent is its customer service and quick refunds. No hazzle.
By L S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
465 approved reviews, newest moderated first
What makes Kanguro excellent is its customer service and quick refunds. No hazzle.
By L S.
They are quick at handling claims.
By customer
It has been a difficult few months with my baby after an accident with his paw; Kanguro has definitely been a big help, they have covered a lot of his exams, surgery and medications. I am very grateful and satisfied with the service provided. Koby (my baby) and I thank you.
By Christian Alexander Illeras P.
Excelente servicio, fueron muy amables, me pagaron a tiempo y fueron compasivos con mi tristeza cuando mi perrita murió.
By Stella
Great service with fast reimbursements!! Easy app!!!
By Jenny
Kanguro ha sido la mejor decisión que tomé este año para mi bebé peludo. Son nuestro mejor aliado a la hora de una emergencia. Su respuesta es inmediata y su amabilidad y efectividad a la hora de tramitar los reembolsos es excelente. Los recomiendo 100%
By Ysibeth T.
Exelente servicio, hacen el mejor trabajo para nuestras mascotas.
By Ireyma O.
Good fast service
By customer