Kamicloud KamihomeReviews of kamicloud.kamihome.com

I’ve had a Paid for Subscription for 5 cctv cameras. And have been with Kami Cloud about 3 years. My subscription ends September 26 and we are replacing all the cameras just to get away from this awful service. My experience is Kami have terrible customer service and backup. They have repeatedly billed me for more than one subscription and took £79 one month without permission and good luck trying to get your money back. They are truly the worst company. Also even though I have a paid account. Every time I use the app you get marketing advertisements. About AI and more service’s and it’s always trying to sell more. You just can’t get rid of the adverts. Multiple times every day you get marketing notifications and you can’t turn off notifications because you need them for the cameras.

This is a scam, DO NOT USE! They don't allow you to cancel the subscription and their customer service is just an automated bot that gives the same response to every e-mail. I tried to cancel my subscription, which I took for just a month during my vacation, and I am unable to cancel it. The only response I get from them is an automated message that they will extend my subscription with 3 months, unrelated completely to my request. There is no way to cancel the subscription within the app.

In 2024, I made the mistake of signing up for a free trial for video to be saved for later review. When I tried to cancel, I was unfortunately past the window for cancellation so was charged $99.99 for an annual fee. April 2025 when I tried to cancel the subscription (within designated cancellation window in order to receive refund), it was a constant back and forth on the app over several days. Numerous offers for free cameras, discounted service, extension of contract for free. There was no phone number to get in touch with a real person despite my request. Ultimately, my subscription was not canceled, and I was charged another annual fee of $99.99 with an unwanted extension of subscription window for "no cost" and a guarantee of subscription to end and auto renewal to be cancelled April 2026. My inquiry was closed initially prior to resolution, and I had to reopen another inquiry to reach this supposed agreement. April 8, 2026, I noticed a debit of $99.99 for another year of service. When I again contacted customer service through the app to request refund and definitive cancellation as previously agreed upon last year, I was again bombarded with multiple offers for free services, half of the refund of the subscription fee. After I realized that I may not get anywhere once again, I finally contacted my bank to inquire about a dispute. The customer service representative closed my case stating they can no longer handle this matter since I filed a dispute. I was instructed to contact my bank to inquire about the processing result. Now only choice is try to get my money back through the bank and to cancel my debit card to make sure that this does not happen again next year.

Truffa! Nel momento in cui cerchi di annullare l abbonamento non lo fanno!’fate attenzione!!

Absolute bag of crap. It started OK but after a year or so it has become almost unusable due to ridiculous amount of confounded adverts, that even cover up the settings and control pages. Do not waste your money on this shite. I’m so angry! It is painfully obvious I don’t want to subscribe to the rip off cloud service, so allow me to minimise the adverts so I can at least use the camera again. I don’t mind the occasional one, but to render the camera useless is just not on.

Near impossible to use cameras. Due to Aggressive advertising. Price hikes and forceful on screen adverts. Do not buy!!

Sono delinquenti. Provano ad addebitarti più volte lo stesso canone, danno e-mail che non possono ricevere corrispondenza, tentano di non restituire i soldi. Per me ci sono gli estremi della truffa e mi rivolgerò alla Polizia postale. Seguirà denuncia per truffa. Vedremo se continuano a fare così.

Avoid that company. Aggressive advertisement. Nearly impossible to use the cam.