Quality people and products
The Levity team has always been available to answer my questions, and tackle my concerns! They have great customer service and a great product!
By C P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,833 reviews
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Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928
Levity (joinlevity.com) has 1,833 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,833 approved reviews, newest moderated first
The Levity team has always been available to answer my questions, and tackle my concerns! They have great customer service and a great product!
By C P.
Still haven’t received my package, shipping apparently takes more than 7-10 business days.
By Sarah M.
Response from Levity· Jan 23, 2025
Hello Sarah, Thank you for sharing your experience and for taking the time to leave a review. At Levity, we value all feedback as it helps us improve and better support our patients. We’re sorry to hear about the delay in receiving your package. While we strive to meet the estimated shipping timeframe of 7–10 business days, certain factors, such as order volume or carrier delays, can occasionally affect delivery times. Please know that we are committed to ensuring you receive your medication as quickly as possible and are happy to assist in tracking your shipment or providing updates. If you haven’t already, we encourage you to contact our customer support team at (855) 644-0928, by email at [email protected], or through the chat box on our website so we can look into this matter for you and ensure it is resolved promptly. Thank you for bringing this to our attention, and we sincerely appreciate your patience. Kind regards, Levity Support Team
Get the medicine I need at a good price shipped every month. They ask if you want to increase dose.
By mary R.
Everything about the process was clear and simple. Very responsive medical team as well.
By Whitney W.
I love that you provided what you advertised and that you had product available and that you only need to pay monthly not 6 months or a year in advance. The price is great also
By Raquel Z. M.
I have found customer service consistently unhelpful, shipping estimates inaccurate if not misleading, and am dubious about the necessity of charging premium shipping rates/packaging with dry ice if (as it’s claimed) the product does not lose efficacy if exposed to temperatures above freezing.
By K D.
Response from Levity· Jan 24, 2025
Hello K D, Thank you for sharing your feedback. At Levity, we genuinely appreciate all input as it helps us improve and better serve our patients. We’re sorry to hear about your experience with customer service and shipping. We strive to provide accurate shipping estimates, and we take any discrepancies seriously. We would love the opportunity to review the details with you to better understand what happened and take corrective steps to improve your experience. Regarding the premium shipping charges and packaging with dry ice, we want to clarify that Levity does not charge extra for overnight shipping. The cost for premium overnight shipping is included in your monthly price, and it’s done to ensure the medication arrives in optimal condition. While the medication is stable at higher temperatures, we take extra precautions to protect it during transit. Please don’t hesitate to reach out to our customer support team at (855) 644-0928, by email at [email protected], or by visiting our website and clicking on the chat box in the lower right-hand corner. We’re here to support you every step of the way. Kind regards, Levity Support Team
Quick and Easy setup of account. They have been steady with out any issues with prescription. I have received it promptly every month.
By Michael V.
I had absolutely no side effects which is huge for me! I did feel a slight decline in hunger but know it is going to take some time to get where I was on Mounjaro.
By Elizabeth M.