Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,833 reviews
LevitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928
Levity (joinlevity.com) has 1,833 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,833 approved reviews, newest moderated first
Best company by far. Customer services could not be any more helpful, speedy responses and very helpful. I've used levity for months and never had a problem
By Kairon S.
Response from Levity· Aug 27, 2025
We're happy to hear that our customer service has been so helpful and responsive! We appreciate your positive feedback and are glad you've had a problem-free experience. Thanks for being a valued customer!
I am very excited to start this new journey. I did so well with semaglutide I can not wait what results I get with liraglutide.
By Kristina R.
Response from Levity· Aug 26, 2025
Hi there, Kristina! Thank you so much for your kind words. We’re excited to be part of your journey and can’t wait to see your results with Liraglutide. We truly appreciate your trust in us. Warm regards, Levity Team
I’m really not too satisfied with the new compounded Liraglutide+B12 in place of the compounded semaglutide. One, because the doses are daily instead of weekly and two, I have not noticed a change in anything such as my appetite or any side effects like I did with the semaglutide.
By Melissa
Response from Levity· Aug 26, 2025
Hi Melissa, Thank you for sharing your feedback. We’re sorry to hear that the compounded Liraglutide hasn’t met your expectations. We have escalated this over to our clinical team and will have a clinician follow up with you in an email to discuss your concerns about the dosing and effectiveness of your medication. We appreciate your patience and the opportunity to support you. Best regards, The Levity Team
I am down 13 lbs in under 4 weeks. Very easy to use and I don't feel like I am on a "diet".
By customer
Response from Levity· Aug 25, 2025
That’s amazing—congratulations on your progress! 🎉 We’re so glad to hear that you’ve found the treatment easy to use and that it doesn’t feel like a “diet.” Keep up the great work—we’re excited to see you continue on your journey! Warm regards, Levity
I started with Levity in November of 2024. I lost 35 pounds from then until when Levity shut down. When they shut down a lot of people went to different providers, but not me. I knew that Levity would come up with something. And they did. This company all the way around is amazing! I really feel like I matter to them and that they aren't just in it for the money. I love that they listen to us and that I am actually heard. Not just another number! Thanks Levity you are the best!
By Tamra
Response from Levity· Aug 18, 2025
Thank you so much for sharing your journey with us! We’re thrilled to hear about your success and that you’ve felt supported every step of the way. Our goal is always to make sure our patients feel cared for and heard, so it means a lot to know that comes through. We truly appreciate your trust in us! Warm regards, Levity Team
So July 31 I signed up with levity. I was assured that I would be getting medication shipped to me in 3 to 5 days. I was prescribed liraglutide as requested. They took the money right out of my bank account immediately I’ve been looking for a tracking number since… I called twice and texted twice. I finally got a person and they told me there’s no end in sight. The shortage of liraglutide on their end could possibly be weeks and I was offered $10 credit like why are they taking people’s money signing people up and then giving them false hip and then what about the poor people they already dispense too they’re never gonna get their meds in four weeks cause they’re so backed up with the new arrivals. This program is a scam stay away.
By Erin
Response from Levity· Aug 11, 2025
Thank you for sharing your feedback. We sincerely apologize for the delays and the frustration this situation has caused. Due to unprecedented demand for liraglutide, our fulfillment team has been experiencing significant backlogs, which unfortunately has impacted our usual shipping timelines. Please know that we are actively working to prioritize and expedite all pending orders to get medications to our patients as quickly as possible. We understand how important timely access to your medication is and are truly sorry for any inconvenience caused. Regarding the $10 credit, we offer this as a gesture of goodwill while you await your order, but we appreciate your feedback and are continuously looking for ways to improve our customer experience. If you’d like, please reach out to our customer care team directly so we can provide you with the most up-to-date status on your order and assist you further. We value your trust and hope to resolve this for you soon. Thank you for your patience and understanding. Best regards, The Levity Team
Scammed into signing up for a subscription following a ‘check in’ email for the product. Tried cancelling by calling and calling no answer. Emailed and they said I was too late as it’s been dispatched and they would cancel the subscription for me. I explained I had not signed up to this and they won’t give me my money back way back. Monzo have said they cannot help further. I did not sign up to this!!!
By Lou
Referred people to this company as it is basically med express under a different name. They wouldn't let me order using my credit, then stopped us being able to order, redirecting customers to med express. I queried whether I could transfer credit to med express and was told no. The whole thing is a scam and I plan to take this further.
By Md
