Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,833 reviews
LevitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928
Levity (joinlevity.com) has 1,833 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,833 approved reviews, newest moderated first
Levity made the process from start to finish smooth and easy. No complicated question and answer series, no extended wait time to receive my medication. I’m excited to start this journey and looking forward to reporting my progress. Thank Levity :)
By Carolyn
Horrible communication I’m on my second month and I can’t get a hold of anyone. I was also charged for my medication and then told days later that it’s not even in stock.
By Taz
Response from Levity· Feb 26, 2025
Hello Taz, Thank you for taking the time to share your feedback. At Levity, we truly value patient input, as it helps us improve and better serve you. We sincerely apologize for any difficulty you’ve had reaching our team and for any confusion regarding your order. That is not the experience we want for our patients, and we understand how frustrating this must have been. We’d appreciate the opportunity to look into your specific situation and work toward a resolution. Please don’t hesitate to reach out to our customer support team via email at [email protected]. You can also visit our website and select the chat box in the lower right-hand corner that says, "Hi, Need any help?" to immediately connect with someone. Additionally, you can reach us at (855) 644-0928. Kind regards, Levity Support Team
The fast shipping of medication and the instructions on how to injection the medication.
By Tameron M.
I wish we had scheduled check in with our doctor via FaceTime or phone call especially when start your first round.
By Mandy M.
Response from Levity· Feb 26, 2025
Hello Mandy, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’ve reached out to you via email to offer additional support. Please check your inbox for our message. If you have any further questions or concerns, please don’t hesitate to contact our customer support team via email at [email protected]. You may also visit our website and select the chat box in the lower right-hand corner that says, "Hi, Need any help?" to immediately connect with someone. Kind regards, Levity Support Team
Clearly presented information Prompt responses Prompt follow-up questions/requests/reminders Timely review of my health information and prescription approval
By Elena T.
I like levity as far as providing the prescription, but I don’t like that I never know when I am going to be charged for my medication, or when I am expected for renewal.
By hope P.
Response from Levity· Mar 4, 2025
Hello Hope, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’re glad to hear you’re satisfied with the prescription service, but we apologize for the confusion regarding billing and renewals. We understand how important it is to have clear expectations around charges and renewals. To better assist you, please feel free to contact our customer support team for details about our billing cycle and renewal schedule. We are working on improving communication and making the process as transparent as possible for our patients. Please contact our customer support team via email at [email protected]. You may also visit our website and select the chat box in the lower right hand corner that says, "Hi, Need any help?" to immediately connect with someone. Kind regards, Levity Support Team
Signing up and receiving my first treatment was easy. At the end of my first month I’ve already lost 9 lbs. However, my 2nd shipment was delayed and I won’t be able to take my next dose on time. I hope in the future I receive my treatment on time.
By Elizabeth E.
It was easy and fast.
By Nicole L.
