Assistance
PJ and Josh have been very helpful.
By Louise P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
178 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.
Join It (joinit.com) has 178 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 160 reviews with 5 stars · Clear filters
PJ and Josh have been very helpful.
By Louise P.
Fast response to all queries, easy onboarding and great software.
By Antonios
Gemma was very responsive and helpful. She answered all my questions.
By Customer
in today's age of AI, it really is such a delight to receive prompt & accurate help from a person. their responses are quick, their help is direct and the energy is incredible. i'm so glad to have found join it–i'm definitely here for the long run!
By softspaces
Quick response. Very helpful answer.
By Admin F.
Customer service has always been top notch, and the program has been a game changer for our club
By Marc
Easy to set up with support on tap to help.do it properly 👍
By Kevin
Join It are always adding new features and making things easy for us.
By Jeremiah