Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
The pricing for Tirzepatide is fair and much less than the previous company I was using. Delivery was prompt and directions were clear. Also the online support is very detailed in explaining your prescription.
By Susan
Customer service is absolute garbage. They don’t listen. They don’t reference the intake forms. They are all around hassle to deal with. There are better companies to deal with. The only way to contact them is through email or the portal which is the same thing and it takes 3-4 days between each message. Don’t waste your time or money!
By customer
Response from Embody· Jul 18, 2026
We sincerely apologize for the frustrating experience you've had with our customer service. It's clear that we fell short of your expectations regarding responsiveness and attention to detail. We understand your frustration with the communication channels and the delays between messages. We are actively working to improve our support processes to ensure a smoother experience for all our customers.
From start to finish my experience has been a positive one.
By Cecilia C.
It takes too long for someone to get back to me via text message. I have so many questions and no answers.
By Jean
I haven't gotten anything... had to schedule an appointment which first available was over 2 weeks away, and the only times were literally in the middle of the night (like 2am)! There's no communication. Already been charged and nothing to show for it. I'm very unhappy.
By Paige
Response from Embody· Jul 18, 2026
We sincerely apologize for the incredibly frustrating experience you've had with scheduling and the lack of communication. It's completely unacceptable to be charged without receiving service, especially with such inconvenient appointment times. We understand your unhappiness and are truly sorry for this situation.
Price, delivery
By Tosha
Just took first shot today. Service was great! Waiting to see results.
By Rhonda D.
I should not have ordered from them. I got charged 1254 for six months pills but they sent gum and only one month. their "terms and conditions" need to be read very very carefully because they sent them to citibank and citibank says i have to pay them anyway. I am not going to. They can ruin my credit, don't care. won't affect my car insurance, and i own my house, and i have millions in the bank. I REFUSE TO PAY FOR THIS FRAUDULENT CHARGE.
By Julie
Response from Embody· Jul 18, 2026
We are truly sorry to hear about your frustrating experience and the discrepancy between what you ordered and what you received. It's completely understandable that you are upset about being charged for a six-month supply of pills and only receiving a one-month supply of gum. We never want our customers to feel misled or to have issues with their billing. We would like to review your account and the details of your order to understand what happened and address your concerns.
