Scheduling a telegram visit was super…
Scheduling a telegram visit was super easy........but I think you should be more transparent with pricing
By Belinda C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Scheduling a telegram visit was super easy........but I think you should be more transparent with pricing
By Belinda C.
Very helpful, answered my questions
By Jenni
The nurse practitioner was very nice and the process was easy
By Brooke H.
Lost my info to reorder
By Nicholas C.
Response from Embody· Jul 30, 2026
We understand how frustrating it is when you're ready to reorder and your account information isn't available as expected. That's not the seamless experience we want for our patients. We've continued to strengthen our account management and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account and help get everything back on track as quickly as possible.
Embody does not have a proper website. It does not have an app. The means of communication with this so-called "company" are a phone number that never gets into someone or a generic email. The patient portal says "manage your subscription," but there is no way to cancel the subscription. The medicine was charged BEFORE it was even sent, contrary to what they say in their online ads (that we would get charged AFTER the medication is sent = tracking number at least). When the medicine came after 1 week (not 2-3 days as they also state), it was not properly cold in the box, and there was no prescription, just a label saying to inject "12.5 units". What these "units" refer to is a mystery... Communication is VERY UNCLEAR. The customer support is based in the Philippines, BTW. It's difficult to understand their accent! The patient portal also does not have any link to schedule a telehealth appointment. I called their pharmacy (Link) and the woman on the line told me there have been a lot of complaints about Embody. She informed me to talk to some third party telemedicine, with no name, and told me a total different number (704-625-0068). Too shady and suspicious! It's OUR health they are playing with!!! I just want to cancel this! Update: account canceled after 5 email exchanges, the company still insists on bad communication. And yes, I asked to speak with a manager when I first contacted the support in the Philippines, and the person said it wouldn't be possible to transfer. So, despite their well-educated and most likely bot-chatting style response, in real life the company doesn't work well. I'm very sorry for such a bad experience I had. They should refund me.
By HENRY L.
Response from Embody· Jul 29, 2026
We know how important clear communication is when it comes to your healthcare. Difficulty reaching support, confusion around billing, questions about your medication instructions, and uncertainty about managing your account are not the experience we want our patients to have. Medication dosing is determined by a licensed provider based on your medical history and clinical judgment, and instructions should always be clear. We also recognize that concerns about shipping, account management, and the cancellation process deserve timely and straightforward support. We've continued to strengthen our onboarding, communication, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, address your concerns, and ensure your cancellation request is handled appropriately.
Very efficient
By Todd M.
Great quality product, shipment was great everything arrived undamaged. Results still pending but body had no adverse reactions. My friends say they see a difference. Definitley leaning out and preserving muscle mass.
By Alexis
Helpful and pleasant
By Melissa B.