It was easy and fast
It was easy and fast. Very helpful
By Jennifer R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
It was easy and fast. Very helpful
By Jennifer R.
Doctor was thorough and asked if I had questions.
By Patricia T.
Do not trust Embody They promise you 149$ per month, no increase never. I was charged 149$ in month 1, received product quickly Was then charge 399$ on month2, I called them to complain: they suddenly did not find my file but promise me that the 399$ were for 3 months All of the sudden following month: 399$ again! Here I have talked to 3 different people: -first one did not find me but then saw that I supposedly cancel then was not able not find me and give me fake phone number called « care team » when nobody answer, no voice mail - second one said that July 399$ was a mistake and that it will cover the next 3 months. I told her that they already told me that for June. No answer - third one told me that my normal price was 399$ per month despite the screenshots of the offer that I sent to her I am now waiting for a call back ( they were supposed to call me 30’ again), still waiting This company is badly run, their ad for monthly fixed cost is a scam do not fall for it Zero customer service, you have to fight to find a phone number Despite their patient portal, they are telling me that I do not exist in their system ( but my credit card do and they are sending me products…)
By Caroline M.
Response from Embody· Jul 30, 2026
We know how important pricing consistency and clear communication are, and we're sorry your experience left you feeling otherwise. Being told your account couldn't be located while you're actively receiving shipments and being billed is understandably concerning, and we recognize how confusing that must have been. We've continued to strengthen our pricing transparency, account management, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can can you taken care of so you pay the price you expected.
The person on the video visit was very helpful and answered all my questions.
By Jerry B.
I haven’t received my medication yet, but speaking with the provider was a positive experience. I hope to continue having positive interactions with them. The price is reasonable and has been locked in. The customer service is also helpful.
By Kristen S.
My person was very well informed and understands me very well.
By Cindy M.
Well I was quite unsure about loading the syringes with the correct amount.
By customer
The visit was quick and informative.
By Carol C.