Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Shipment tracking was communicated well. Prescription received had clear concise directions with plenty of supplies. So far tolerating well with some nausea. Good results with 9 lbs lost in first 4 weeks.
By Cathy B.
Although responsive at first to my husband's communications, we have since heard nothing. When you have a question or need an update on if you will be approved, crickets. I was approved and got relatively quick response but my husband's payment for the whole year has been paid and no word on if he'll get approved or if they need more information from his medical team. He's left messages and been left on hold multiple times. At this point either approve and send or refund the payment. He had a glp1 prescribed by his md already. Why is that not enough?
By R walton and T W.
Response from Embody· Aug 3, 2026
We know it's disappointing to receive prompt communication at first and then be left waiting without clear updates after payment has been made. While every treatment request is reviewed individually by a licensed provider and additional information may sometimes be required, we understand how important timely communication is throughout that process. We've continued to strengthen our onboarding and support processes, but it's clear we missed the mark here. Please have your husband reach out to our support team again and ask to speak with a manager so we can review his account, determine whether any additional information is needed, and help move things forward as quickly as possible.
Embody immediately took my money weeks ago but I am still dealing with your support team with one question after another. I am beginning to think I have been scammed.
By Jeanna B.
Response from Embody· Jul 31, 2026
Hi Jeanna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience with still not receiving your medication. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.
Its convenient
By customer
I’m not sure yet. I would love to review in a few months.
By customer
The session that I had was good.
By Karen J.
Explained how the program works and what I could expect from the medication (side effects) and how I could contact if I had any questions or problems all went well and I feel well informed and ready to start my journey to a better life
By Wanda S.
Very pleased with this company so far. Customer service is outstanding and the provider was very friendly and answered all of my questions.
By Dawn H.
