Great experience!
The provider was kind and informative. Very much appreciated her thoroughness.
By Ang
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
The provider was kind and informative. Very much appreciated her thoroughness.
By Ang
Hello, I am very concerned about my medication. My delivery date was changed five different times, which caused a significant delay. When the package finally arrived, all of the ice packs had completely melted, and the medication was warm instead of being properly refrigerated. I was told that someone would contact me regarding this issue, but I still have not received any follow-up. Since this medication is supposed to remain refrigerated, I am worried that it may no longer be safe or effective to use. I would appreciate an update as soon as possible and instructions on how this issue will be resolved. Thank you.
By Erika C.
Response from Embody· Aug 6, 2026
We know how unsettling it is to experience multiple delivery delays and then receive a temperature-sensitive medication that arrived warm with melted ice packs. We also understand how frustrating it is to be told someone would follow up and then not receive an update. Patient safety is incredibly important, and we never want you to feel uncertain about your treatment. We've continued to strengthen our shipping, communication, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your shipment, ensure you're connected with the appropriate clinical team, and work toward a resolution as quickly as possible.
P.A. was very kind, yet professional. She made me confident about the company and my health.
By Melinda
Friendly provider who answered all my questions and explained exactly what was being added to my med and why!
By Elisabeth B.
The pricing is much better than most.
By Linda S.
The PA was very thorough. She wanted to make sure to have written clearance from my PCP before preceding on to the next step. They did not even have to care about the small details m, but they did.
By Rebecca
Easy way to do a check in
By Tim H.
Provider answered all my questions. Provider explained next steps and what to expect.
By Elaine