I signed up for the program and got my…
I signed up for the program and got my visit with the provider within an hour!!
By Karen G.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
I signed up for the program and got my visit with the provider within an hour!!
By Karen G.
Customer service is atrocious and you are left figuring things out on your own. You email them a question and they respond back with information completely unrelated to the question. It seems like each link you get from them goes to a different page or portal too. And they often do not ship your medication in time so you're unable to stick with a 7 day schedule. I can't see myself using them much longer.
By John M.
Response from Embody· Aug 21, 2026
We're sorry to hear your experience has been so frustrating. It sounds like the biggest issue wasn't just the difficulty getting clear answers, but the feeling of being left to navigate a confusing system on your own, especially when trying to ensure you receive your medication on time. We understand how discouraging it is when communication feels disjointed and impacts your treatment schedule. Your experience matters to us, and we’re committed to addressing your concerns. -Embody Team
Grateful for your service!
By Bonnie
I don’t have any more comments.
By Irma W.
Was very good and answered all my questions
By Robert H.
Doctor was nice!
By Emily W.
All questions were explained. Very informative.
By Francis G.
The provider was very helpful and informative.
By Tracy M.