Very pleased with response time after…
Very pleased with response time after my email
By Laurel J.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Very pleased with response time after my email
By Laurel J.
Easy and Informational. Provider was on time for video call. She was patient and informational. Answered all of my questions.
By LORRI H.
Patient Portal has been down for me for over 2 weeks. I have called support a LOT and they say it is still down. When asked how much longer, I have been told 3 days 5 times! Other than the patient portal, I really like embody! That is the only saving this from a 1 star review...
By Alicia J.
I was originally upset due to the email that I got about your 12 week program and I was concerned about my billing. I also have questions about my dosage in between the gentleman on the phone and my provider appointment. All of my questions and concerns were resolved. I’m happy thank you.
By Daniel M.
Fast easy and attentive
By Daniel K.
The provider was knowledgeable and informative. The communication was sincere and friendly. I’m excited to get started and all my questions were answered.
By Andrea S.
All my doubts were clarified
By Dorcas P.
I requested cancellation three times, they agreed and apologized then charged my credit card $228.00 anyway. Terrible customer service and company is a scam in my opinion. I just read Embody’s response, but no rectifying the charge for something I never received?? Subscription was canceled, why charge my credit card???? No refund????
By Nancy B.
Response from Embody· Aug 21, 2026
We are truly sorry to hear about your frustrating experience with the cancellation process and the subsequent charge. It's completely understandable why you feel this way when an agreement isn't honored, and we sincerely apologize for the inconvenience and distress this has caused. We are committed to improving our service and would like to help resolve this issue for you. -Embody Team