Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
The provider call solved all of my problems! I had a heck of a time trying to get in touch with someone over email. Finally I called the support line and was able to meet with a provider same day. Very happy.
By Katelyn G.
Great customer service and you can’t beat their prices
By Stacy C.
I have been fighting with these idiots for almost 2 months now. Trying to get my correct dosage, I gave them a email with my Greg dosage that I have been on for several months, with another company, and they said they would correct it. They have not corrected it. I have been trying to work with them for over the last month. To correct this dosage, so that I can be on the correct dosage, and they are saying that they never received anything. And that they need proof that I was on the doses that I was on. This is a scam company, and it's very frustrating dealing with them.And I paid twelve months in advance, and i'm not even going to my correct dosage... I literally talked to the doctor over a month ago to make sure that my next month. Dosage, wouldn't it be like last month's? And I would be on the correct dosage and gave them benefit of the doubt, and here I am 2 days before my prescription ends. They don't even have my shipment and route and they do not even have my prescription. At the correct dosage, this company is awful.Do not deal with them.And for the love of god, do not pay them a year in advance, because they are the worst and I have screenshots and pictures to prove everything that I've been talking about. I'm not sure if I can put that here on trust pilot, but and i'm working on it!!!!
By Rachael C.
Response from Embody· Sep 9, 2026
We’re sorry that you’ve been dealing with this dosage issue for so long, especially after providing information about your established treatment and being told it would be corrected. We understand how frustrating it must be to still be waiting for a resolution after nearly two months, particularly after paying for a longer-term plan upfront. We’d appreciate the opportunity to review your account to understand why the dosage issue remains unresolved. Please reach out to our support team with your account details so we can make sure this is properly reviewed and escalated to the appropriate team. - Embody Team
The company sent out the wrong prescription and says they won't refund anything for it. Very concerning that a healthcare company would send the wrong medication.
By Michael S.
Response from Embody· Sep 9, 2026
We are truly sorry to hear about this concerning experience. Sending the wrong medication is a serious issue, and we understand your frustration. We would like to investigate what happened with your prescription. A member of our team will be reaching out shortly. -Embody Team
No comments
By Susan S.
My provider was very helpful in answering my questions about dosage, managing side effects, and knowledgeable about my recorded doses treatment.
By Kerrie O.
She heard me and gave me her opinion on what needs to be done moving forward. The initial dose was too high.
By Jennifer C.
It did nothing to curb my appetite. The second vial I got came almost 4weeks after I had finished the first. It came from a different pharmacy than the first and when drawn into the syringe it was almost black it was so deep red. I believe vitamin B may be red but nothing was discussed with me about adding vitamin B. And, if they had, it still should draw up light pink. Was it vitamin B and was that all I got? Will call pharmacy. Also, it was supposed to be $119 a month. I was charged $129. Cancelled. Too many others to try instead of going through this.
By Tiffany R.
Response from Embody· Sep 9, 2026
We're very sorry to hear that your experience with our service was so disappointing, especially regarding the effectiveness of the product, the significant delay in receiving your second vial, and the unexpected color of the medication. We understand your concerns about the medication's appearance and the billing discrepancy. -Embody Team
