Happy with Service
Quick easy call and explained everything
By Amanda G.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Quick easy call and explained everything
By Amanda G.
She was very thorough asking about my medical conditions and medications
By Mary
I initially had a good experience when I first signed up, but now it’s a nightmare. I’m supposed to take my next shot on Wednesday & it still hasn’t shipped. My husband filled out his refill on Aug 26th & it hasn’t been reviewed or approved. We’ve called twice & been told each time we’d hear something within 24-72 hours. The second time we were hung up on. Seriously considering terminating our prescriptions & going with another agency. This is getting ridiculous.
By Crystal T.
Response from Embody· Sep 8, 2026
We’re sorry that an experience that started out positively has become so frustrating. We understand how concerning it is to be approaching your next dose without a shipment. We also understand how disappointing it is to be promised a response within 24–72 hours, only to have to call again and, on one occasion, be disconnected. We’d appreciate the opportunity to review both your order and your husband’s refill to understand where the delays occurred and make sure the appropriate teams are following up. Please reach out to our support team with your details so we can look into this and work toward getting things back on track. - Embody Team
She was friendly and very informative
By Terri D.
Well, my medication didn't do anything for me at all so my provider raised my dose. Come back to me next month and I'll tell you if I'm truly happy. I. Other words, if this medication is working.
By aspen W.
I felt listened to and the plan and medication was explained very well.
By Tara R.
Everything going well until now, the prescription is ready and the appointment with the provider was more fast than I was expecting, so now am just waiting on the prescription, and I really hope everything goes well because I really need it because my health issues that I had before
By Claudia G.
They take Your money and don’t call or show up in virtual appointments and won’t return your money. They are a fraud don’t let the cheaper prices fool You it is a scam. I have been trying to talk to a physician for a month and I have sat in the virtual waiting room for 3 hours over 4 appointments and still didn’t get a physician or a prescription save your money and go to a reputable company. So apparently they need the money worse than I do and scammed the money and won’t refund it.
By Aimee P.
Response from Embody· Sep 9, 2026
We are truly sorry to hear about your incredibly frustrating experience trying to connect with a physician and receive a prescription. We understand how disheartening it is to spend a month and multiple hours in a virtual waiting room without receiving the care you expected, especially after paying for the service. This is not the experience we want for our patients. -Embody Team