It was fast easy and my account manager…
It was fast easy and my account manager Dane was very helpful
By Lisa F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
It was fast easy and my account manager Dane was very helpful
By Lisa F.
Easy and affordable.
By TB
Jayvee is exceptional! Very helpful and kind!
By Lindsey J.
This is the first compound that has given me barely any side effects. Customer service is amazing, especially LA. I had a small issue with my first bottle and they replaced it immediately. I probably only lost one dose when I spilled it, but it didn't matter. I'm so pleased with this company and the price is amazing. Started losing weight from week one.
By Liz
My issue is that there was always a delay at the pharmacy, so getting the medication was delayed. My 2nd month in, by the time I received the medicine, they were already emailing me about my next shipment. I put the subscription on pause because I had just received my refill a week before. I was told that my prescription was pause, it even says it on the dashboard, only for them to send me a refill two weeks later. This is after multiple emails reminding them I had paused the subscription. The real kicker is that the refill they just sent me, that I was not ready for nor need, the medical doctor doubled my dosage (4.25mg to 8.5mg) without my knowledge. There was no consultation. Nothing in my file justifies a need to increase my dosage, let alone by that much. I'm losing weight at a health rate and am happy with 4.25mg.
By Tracy F.
Response from Embody· Oct 21, 2026
Hi Tracy, we are deeply sorry to hear about your experience, from the frustration of receiving an unwanted shipment while your subscription was paused to the highly concerning increase in your dosage without a consultation. This is certainly not the standard of care or communication we aim to provide to our patients. We take your concerns regarding your prescription and the unexpected shipment very seriously, and we would welcome the opportunity to review your account details and look into what occurred with your provider and order status. - Embody Team
Great service
By Brittany B.
Customer service & hearing what I had to say.
By Kelly B.
Percy was great and answered all my questions.
By Megan