She was very helpful and was able to…
She was very helpful and was able to answer all of my questions
By Alisa C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
She was very helpful and was able to answer all of my questions
By Alisa C.
I wasn’t expecting the extra support and how easy it is to talk to somebody. Also love the price. Patrick reached out and continued to and follow through with what he said he would do. Very happy
By Mina
Jayvee was very helpful and resolved my concern quickly. Very pleasant to work with.
By Deb
Excellent service
By Lori C.
For two months in a row I’ve been charged at start of the month and then have to wait three to five weeks for my shipment to arrive. Customer service always has hour long hold times if call, emails go unanswered, or live agents end chats right away. This company is a scam
By Stephen C.
Response from Embody· Oct 21, 2026
Hi Stephen, thank you for sharing your feedback. We are deeply sorry for the frustrating delays you have experienced with your shipments arriving weeks after being charged, as well as the unacceptable difficulties you faced when trying to reach our customer support team. It is completely understandable to feel this way when your calls, emails, and chats are not being handled with the care and promptness you deserve. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details and address your concerns. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
JayVee was very helpful and went over all of my questions.
By Charlene S.
My visit was extremely helpful. I had used chat to begin with and the gal set me up with an appointment that evening. It was informative and helped me with getting the dose I was comfortable with. Thank you
By Sally M.
The person and the other end of the line was knowledgeable. She answered some questions I had addressed the concern about me, not losing weight and was very helpful.
By Margaret S.