Good information and clear instructions.
Good information and clear instructions.
By Javier O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Good information and clear instructions.
By Javier O.
In a 3-month subscription, the 2nd dose was incorrect and the 3rd dose was never shipped. I contacted the company numerous times and was always promised a return call that never arrived. Ultimately I won a charge dispute with my credit card company. Avoid this company; they do not act in good faith.
By erica
Response from Embody· Oct 21, 2026
Hi Erica, thank you for sharing your feedback. We sincerely apologize for the incorrect medication shipment, the missing third dose, and the repeated lack of follow-through. We understand how frustrating it is to pay for a subscription and not receive what was promised. This is certainly not the level of care or service we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Everything was explained very clearly explained
By Marge A.
Great service, very professional and awesome results! : )
By Susan
Quick and easy!
By Loretta N.
Embody has been very supportive and timely for me as a customer. The first order had a shipping delay of about 1 week but that is to be expected due to demand. This month there was only 4 days between monthly renewal and shipment. I am starting to feel results and I am excited about this journey.
By JJ
Your price is not $119/month as stated on the web. You get charged $19.99 consult fees plus $149/month. Your people are not truthful and lie to keep your business. I requested the fee to stop, was promised a refund. It never happened. Plus I have been using tirzepitide 9 months. I requested a higher dosage, was told the next shipment would contain that. Today I was just advised I will stay on the 2.5 dose for 3 months before it can be increased. This company is horrible!
By Valerie
Response from Embody· Oct 21, 2026
Hi Valerie, thank you for sharing your feedback and please accept our sincerest apologies for the confusion surrounding your pricing, consultation fees, and refund request. We understand how frustrating it is to receive charges that differ from what you expected and to feel that promised resolutions haven't been fulfilled. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Terrible experience. First month was fine. After that, I have had to call them every month and fight to get my refills delivered. I have been thrown off my injection schedule more than once because of their inability to deliver their product on time. They are quick to debit the payment from my account at the beginning of the month but can't seem to get it delivered in a timely fashion. They have four weeks in between refills to ensure that they have it ready to ship on time but cannot seem to get it together. Don't even bother calling customer support because they won't be able to do anything for you. All they do is read a script and have no power to help you. Completely dissatisfied and I am canceling my membership with them and moving to another company. AWFUL!!!
By Daria P.
Response from Embody· Oct 21, 2026
Hi Daria, thank you for sharing your feedback. We sincerely apologize for the repeated delays and the disruption they've caused to your treatment schedule. We understand how frustrating it is to be charged promptly but still have to repeatedly chase your medication. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team