Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
265 reviews
JMAC SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.
JMAC Supply (jmac.com) has 265 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
265 approved reviews, newest moderated first
JMAC was at the top of a google search for a critical fire alarm part that our customer needed. The CSR answered the phone promptly and redirected me when the part I needed had been discontinued. I placed my order over the phone and the service was prompt, timely, knowledgeable and professional. We are completing a credit app with this vendor for future business.
By Michael G.
Order processed and was shipped out quickly. A small part was damaged in shipping so contacted team through the webform on their site. They were easy to work with and helped resolve the issue quickly. Will order from them again in the future and am confident everything will go well even if the unforceen happens.
By Nate
I was really happy with my service my salesman couldn’t have been more helpful he really went above and beyond to help me.
By Fran A.
Ryan Barbosa worked with me and made ordering a pleasant experience.
By Tim H.
Ryan Barbosa was polite, transparent, and clear in processing this order and helping me. We appreciate his business and look forward to reaching out to deal with him for our corporate account.
By Jacob D.
I ordered some parts for an important client and they were discontinued. The crew from JMAC reached out very fast and found a suitable replacement without a big increase in price. Update 12/03/24. My original order was placed 11/07/24 with 7-11 business days on shipping. Today 12/03/24 I had not heard back from Jmac or received a tracking notice so I emailed them about it. The customer service rep was polite and replied fast. However I received a tracking number today 12/03 saying that the shipping label was being created and not in the system yet. I understand it is a busy time of the year and things can happen. My client has been on me about getting the work done and It is making my company look unfavorably with them. In the mean time Jmac was just sitting on a paid for order and it took me reaching out for them to ship it finally. I can’t in good faith recommend them.
By Robert
Excellent customer service, very knowledgeable.
By DAVID
very professional service
By Jorge G.
