Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
265 reviews
JMAC SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.
JMAC Supply (jmac.com) has 265 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 234 reviews with 5 stars · Clear filters
We reached out to JMAC and received such a quick response. Ryan Barbosa handled everything from getting an account set up for us to taking the order. The friendly, knowledgeable, efficient, and professional service we received was exceptional.
By Linda B H.
They make me smarter and save not only hundreds of dollars but over time thousands. We can replace a detector head in house for a couple hundred dollars, and an alarm company charges up to 800.00 or more. If you have a question they will explain it in a way that you learn! They are here to help those of us that have been held captive by the alarm companies for years.
By Hotel General M.
I had the distinct pleasure of speaking to an exceptional customer service representative from Jmac company, Chris Custini....he is amazing. Chris is professional, efficient and most significantly one of the kindness humans I have ever encountered. There was an issue with my original order and Chris immediately remedied the situation by assisting me in placing the order by phone. I am more than pleased with the service I received from this company and their wonderful staff!
By Alan S.
Significantly exceeded my expectations. I was in a jam and needed someone to step up on my behalf. I called JMAC. I was in the midst of property transfer with an old Vista 20 controlling the smokes, CO and heat sensors. Closing was in 4 days. Existing smokes were obsolete. JMAC recommended an alternative. Overnighted everything from multiple locations in time for electricians 36 hours later. It was perfect. I could not have been more pleased with the people, the process or the results. They took ownership and delivered. We closed on time!
By Peter C.
Lucas and his team at JMAC were responsive and helpful. When my purchase hit a snag due to a card issue, they quickly reached out to get me back on track, via a quick phone call. These days, it's nice to know that there are actual customer service reps on the other side. Thanks to Lucas, for making sure my order was taken care of. I'll definitely be shopping at JMAC again.
By Chris L.
I have a bunch of “ Schlage SCANII-B Passive Infrared Motion Sensors “ in the box for the low hmu
By Consumer
Great customer service. Rep nick was more than patient with me in processing my order. Looking forward to receiving all that I ordered.
By Steven And Lauren W.
I placed an order online and today Lucas Veraldi called me to let me know the item purchased has been discontinued. Lucas then offered a replacement with the same specs as the original. I contacted the jobsite who request the item, let them know the situation and they gave me the go ahead. I called Lucas right back, told him it's a go with the replacement and bam had a new sales invoice. I have had past experience with other companies and online orders where if the item is not available or no longer in production, they just simply cancel the order with no notification. As a purchasing agent for a contracting company, just cancelling an order with no notification does not may my job easy.. thank you JMAC for all your help!
By customer
