JMAC SupplyReviews of jmac.com

Lucas and his team at JMAC were responsive and helpful. When my purchase hit a snag due to a card issue, they quickly reached out to get me back on track, via a quick phone call. These days, it's nice to know that there are actual customer service reps on the other side. Thanks to Lucas, for making sure my order was taken care of. I'll definitely be shopping at JMAC again.

I have a bunch of “ Schlage SCANII-B Passive Infrared Motion Sensors “ in the box for the low hmu

Great customer service. Rep nick was more than patient with me in processing my order. Looking forward to receiving all that I ordered.

I placed an order online and today Lucas Veraldi called me to let me know the item purchased has been discontinued. Lucas then offered a replacement with the same specs as the original. I contacted the jobsite who request the item, let them know the situation and they gave me the go ahead. I called Lucas right back, told him it's a go with the replacement and bam had a new sales invoice. I have had past experience with other companies and online orders where if the item is not available or no longer in production, they just simply cancel the order with no notification. As a purchasing agent for a contracting company, just cancelling an order with no notification does not may my job easy.. thank you JMAC for all your help!

If you know exactly what you need and want to talk specs and nerd out I’m sure these are your guys! However If you have no idea about what you need and know very little about technology like myself these are ABSOLUTELY your guys hands down best customer service. Thanks again Lucas

Customer Care rep TJ McAuliffe helped us with our order today. I asked for a quote for two different fire alarm systems. The quote was created and emailed back to me within an hour. We had to make a change in our order and he was able to get in done in seconds! Instead of filling out the order information, TJ took was able to do that as well! Great service from start to finish. I'll be ordering from JMAC again.

I purchased an alarm panel listed as "available" on the JMAC Supply website. They charged my card, but then informed me they had no inventory. They offered me a different model—also supposedly in stock—and the exact same thing happened. Their system does not reflect actual stock levels. This is a very frustrating and unprofessional practice. I recommend calling them to confirm availability before placing any order. At least they did offer refunds, but it was still a waste of time and trust. This is not a reliable company if you need equipment urgently.

Helped me extremely quickly with a purchase that I had let slip for a few months. They had proper notes to take care of my issue way faster than I expected. Highly recommend.