Hat came in flimsy box
Hat came in flimsy box, hat was bent and dis formed, box was crushed and had a big hole in it and it did not even have tape on it to hold it shut. Piss poor way to handle some one’s $350.00 hat
By Joe F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
215 approved reviews, newest moderated first
Hat came in flimsy box, hat was bent and dis formed, box was crushed and had a big hole in it and it did not even have tape on it to hold it shut. Piss poor way to handle some one’s $350.00 hat
By Joe F.
JJ Hat Center went out of their way to send me a hat that was in their store, but wasn't sold online. I appreciate the efficient and attentive service I received.
By customer
Fits perfectly, and exceeds expectations in quality!
By Len W.
Always personal service from competent staff. Top quality products at excellent prices.
By William G.
Hat exactly as described and the shipping/packaging was impeccable.
By Joe D.
Just like the style and quality of your products, even your brand and other brands you display on line; are top notch. Thanks!
By Anthony O.
Response from JJ Hat Center· Aug 9, 2025
Thank you so much for your kind words! We’re thrilled to hear you enjoy both the style and quality of our hats, as well as the other brands we feature. Your support means a lot to us, and we look forward to helping you find your next favorite piece. Best regards The JJ Hat Center Team
The hat fit perfect on my head comfortable and I like the way it looks once it’s there
By Richard M.
Response from JJ Hat Center· Aug 9, 2025
We’re so glad to hear your hat fits perfectly and feels comfortable! It’s great to know you’re enjoying the look as much as the feel. Thank you for sharing your feedback, and we hope you enjoy wearing it for many occasions. Best regards The JJ Hat Center Team
Great buy!!
By June Ace R.
Response from JJ Hat Center· Aug 9, 2025
We’re happy to hear you’re pleased with your purchase—thank you for your support! Best regards The JJ Hat Center Team