Always a good experience
Always a good experience. Hope you reopen the physical store; it was an NYC DIAMOND!!
By Ian R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
215 approved reviews, newest moderated first
Always a good experience. Hope you reopen the physical store; it was an NYC DIAMOND!!
By Ian R.
Easy purchase & website was easy to navigate
By customer
The hat is well constructed and the transaction was smooth and efficient. I received this hat shipped from Germany to myself in the States in under a week. I have Amazon orders that take longer to receive than that. 😅
By Michael
everything was good service love my hats
By bobby J.
I have shopped at JJ Hats a number of times and have purchased a number of items, some more than 20 years ago. I have always enjoyed my shopping experience. I now live out of the area and must shop on line, but I still enjoy visiting your website.
By David H.
The experience with your outfit was fine. I just made a bad hat size decision.
By Edward S.
Great cap...very warm!
By JASON M.
It was good, even though the size was wrong st first.
By Kristen J.