No Communication & spotty…
No Communication & spotty functionality...
By Stephen S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jive Hosted VoIP is the easiest and most affordable option for your business phone system. Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone setup.
Jive Communications (jive.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 12 reviews with 1 star · Clear filters
No Communication & spotty functionality...
By Stephen S.
First time i called and i have to be transfer to 4 different people because they don't know who can take care of me. Terrible..
By Anna
Response from Jive Communications· Jul 26, 2018
Hi Anna, we apologize for your bad experience when you called in to Jive. We know your time is valuable and apologize that you weren't immediately connected to the correct person who could help you. Thank you for the review, we appreciate the feedback.
not happy with the service cause it is has been months and still as up now the 800 not transferred yet
By Global AllStates Car Rental I.
Response from Jive Communications· Jul 2, 2018
We're very sorry about that! Could you please email [email protected] with details so we can remedy the situation? Thank you!
How can I give them 0 stars. If there’s an option, let me know. This is clearly a web page that is not accurately showing what Jive is about. The service had nonstop outages two years ago. When I mean nonstop, it was at least once per week. Now - it’s changed to once every three months. But I am forced to stay with them and I can’t wait until I can fully cancel all of my phone lines with them. There’s absolutely no reason why a business should use Jive. It’s just bad and unreliable. Customer service is horrid.
By Tori L.
Response from Jive Communications· Dec 27, 2017
Hi Tori, we're sorry that Jive didn't perform well for you. We always strive to have the best service and product in the industry. Could you please email me at [email protected] and I'll figure out what went wrong here.