JibJab has an auto renewal that doesn't…
JibJab has an auto renewal that doesn't remind you each year. So this year it was not only renewed again but for a higher amount. I emailed them using their online form requesting a cancellation and refund. An hour later this had been agreed and executed. It happens. But the sign of an honest firm is when there is no BS when a complaint and request is made. The system has been implemented to act in their favour but I am happy with the way they dealt with me. Bravo!
By Mr Ian B.