False marketing
Tells you it is a free site, gets you to choose a card, spend time customising it with a photo, etc. then says it is going to charge you in order to see it! Absolutely scam - stay well clear.
By Mark E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
105 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JibJab is a digital entertainment studio based in Los Angeles, California.
JibJab (jibjab.com) has 105 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 84 reviews with 1 star · Clear filters
Tells you it is a free site, gets you to choose a card, spend time customising it with a photo, etc. then says it is going to charge you in order to see it! Absolutely scam - stay well clear.
By Mark E.
On the website it says clearly $2 per month and only below it says that this will be charged on an annual basis upfront (i.e. $24). This is purposefully misleading. I signed up to send 1 card with the intention of cancelling after sending it, and only being charged $2 - but got charged the full $24. Technically this is not illegal, but will catch a lot of people out. More fool me.
By Disgruntled
Cannot get them to stop marketing to me. I’ve unsubscribed so many times and still I get all the dumb jingles. Emailed too.... dreadful company who care nothing about people!
By Helen A.
They don't tell you until after you have spent time creating an ecard that you can only send it after you subscribe to a monthly membership. Avoid
By Paul M.