This was our first time using JEM…
This was our first time using JEM Security and it went very smooth. I would recommend JEM Security for their Simplex needs.
By Theresa H.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
137 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
JEM SECURITY (jemsecurity.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
137 approved reviews, newest moderated first
This was our first time using JEM Security and it went very smooth. I would recommend JEM Security for their Simplex needs.
By Theresa H.
You cancelled my order apparently because of the delayed shipping time. I think its because you didn't want to honor the price you had on the website. That's bad business tactics!
By Chris
Response from JEM SECURITY· Jun 1, 2022
Hello Chris, we apologize for any inconveniance this situation might have caused. We are facing many delays with Hikvision products and unfortunately, we were not expecting to receive part # ABM anytime soon. For that reason, your order was completely refunded.
Thank you for your quick response
By Roy
Awesome - inventory of products and fast turnaround
By CW
Item was that requested and indicated.
By Joseph S.
All good so far
By Sergio Gacias J.
staff was very helpful with my order and able to get out quickly. now as long as shipment gets here, all will be well
By Greg M.
Very good experience. Hassle free and quick response.
By Matthew C.