JEGS PerformanceReviews of jegs.com

I have purchased item several times waiting on items they have in stock and online items that they don’t have in the response they don’t care about the customer I will never purchase anything again from them I hope they will go out of business soon

3 plus weeks for delivery. Only to get wrong parts. I was out of pocket 22 bucks to return to sender. I’m still waiting on my 1,300.00 bucks. I can’t believe this place is still in business. Smh I hate auto zone but I would’ve been better off. DO NOT BUY FROM JEGGS!!!!!!

Terrible customer service. Don’t waste your money paying for overnight shipping. They will send a part of the order and you won’t get the rest of the order for days if not weeks. They will do nothing about it in the end order somewhere else.

Horrible customer service!! Wrong parts listed to use together Incomplete exhaust kits, missing hardware Pier in Customer Service essentially told me to wait!! Pier also said his Tech Guys did not know shit and I the customer should not listen to them?? WOW talk about a Company Going Down to Shit

There scammers they take your money in a heart beat give you a fake order number that doesn’t work on there website , you can’t get in contact with them it is impossible. I had to file a report with the better business bureau and stop the payment on my credit card. They ain’t shipping you nothing

I never write reviews but this simple stuff. Wish I could give 0 stars. Made an order for a Holley 4150 float and float chamber gasket. Everything was shown as in stock, checked a day later and it was marked as shipped. Few days go past and nothing, I'm expecting the postman to bring my parts. I see no tracking so got in touch with JEGS, I was then told parts were on a 2 month backorder... Annoyed no one wanted to get in touch with me and let me know. Ok I'll switch the order up and go for some cheaper pattern parts. Asked the live chat to confirm these were in-stock using the part numbers on their website. Was told they were, great! Then I was asked to pay an additional $33... for cheaper parts. Questioned it and I still couldn't couldn't get an actual reason why, so I asked to cancel my order and I'd order again on their website. I did so, again showing in-stock. Waited a few days, nothing, marked as shipped but no tracking. Got back in touch and AGAIN these parts are on backorder, end of September... I was speaking to the same agent that told me they were in-stock. No apology, no reason why no one got in touch with me, very blunt and unhelpful. Joke of a business, you need to be running stock checks but instead I'm getting daily emails about offers, promos and SALES!!!. Do the basic stuff first maybe.

Terrible, do not use Jegs. You order something that shows in stock and then after a week they just keep pushing out the eta. You get ran around in circles with vague responses. You ask for refund in the express freight they wont, ask to submit a complaint in chat you cant. Expensive and absolutely hopeless to deal with

Customer service was rude on a 1st purchase, close to $500. Did not offer similar items for better price point or coupon. Went elsewhere.