My item still hasn't shipped 3 weeks…
My item still hasn't shipped 3 weeks later.
By CS
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DESIGNED IN NEW YORK CITYWe believe in supporting local designers and artisans. All of our jewelry is designed in New York City by local artists and craftspeople. We love bringing these talented people together and sharing their work!Our products are designed to last a lifetime. We only use 14k solid gold and real diamonds to create our products with world class craftsmanship.We started out with the idea that you should be able to find amazing pieces of jewelry at an affordable price. We wanted to create something that was special, but also affordable enough that everyone could enjoy it.We believe everyone deserves to feel their best, and we're here to help you do that with our gorgeous jewelry!
JCarat (jcarat.com) has 15 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
15 approved reviews, newest moderated first
My item still hasn't shipped 3 weeks later.
By CS
The seller JCarat was very helpful when there was issues with tracking and delivery. I got the necklace today. Very beautiful. So dainty. Took a while to come but worth the wait. Thank you 😊 😊😊😊
By customer
I only received one out of two bracelets I ordered. I sent an email and received a quick response to check in to it. A couple of days later I received a email stating the order was miss read and I could get a refund or another bracelet shipped. The quick responses from JCarart shows me they care about their customers.
By Allen J.
Purchase went well. I have an issue at delivery, one product was delivered instead of 2. However customer service was amazing and really quick to react. I received the second missing piece within 48hrs which saved my company's xmas party. The jewelries are beautiful, identical to photos.
By sarah G.
Order still hasn’t arrived after 3 weeks and no response to emails??
By James Dean R.
Great service
By Henry
I STILL HAVE NOT RECEIVED THE SHIPMENT. YOU SAID IT WAS SHIPPED A WEEK AGO BUT UPS SAYS IT HAS NOT BEEN TENDERED BY YOU YET. I HAVE EMAILED YOUR CUSTOMER SERVICE WITH NO RESPONSE. ARE YOU A FRAUDULENT COMPANY RIPPING PEOPLE OFF?
By Douglas K.