The earrings came unwearable and…
The earrings came unwearable and broken, welded wrong so I cannot even put them in my ears
By Olivia H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DESIGNED IN NEW YORK CITYWe believe in supporting local designers and artisans. All of our jewelry is designed in New York City by local artists and craftspeople. We love bringing these talented people together and sharing their work!Our products are designed to last a lifetime. We only use 14k solid gold and real diamonds to create our products with world class craftsmanship.We started out with the idea that you should be able to find amazing pieces of jewelry at an affordable price. We wanted to create something that was special, but also affordable enough that everyone could enjoy it.We believe everyone deserves to feel their best, and we're here to help you do that with our gorgeous jewelry!
JCarat (jcarat.com) has 15 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 6 reviews with 1 star · Clear filters
The earrings came unwearable and broken, welded wrong so I cannot even put them in my ears
By Olivia H.
Mauvais produit reçu et aucun SAV me réponds pour me donner suite Très insatisfait surtout au prix du produit
By Thomas R.
Je vous demande le remboursement total j'ai rien reçu.
By Imed N.
My item still hasn't shipped 3 weeks later.
By CS
Order still hasn’t arrived after 3 weeks and no response to emails??
By James Dean R.
I STILL HAVE NOT RECEIVED THE SHIPMENT. YOU SAID IT WAS SHIPPED A WEEK AGO BUT UPS SAYS IT HAS NOT BEEN TENDERED BY YOU YET. I HAVE EMAILED YOUR CUSTOMER SERVICE WITH NO RESPONSE. ARE YOU A FRAUDULENT COMPANY RIPPING PEOPLE OFF?
By Douglas K.