Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
329 reviews
ItsHot.com Diamond Jewelry & WatchesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!
ItsHot.com Diamond Jewelry & Watches (itshot.com) has 329 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
329 approved reviews, newest moderated first
I made an error in my order but caught it after i placed my order. No problems getting it changed. Everyone very helpful. Then shipping with Fed ex got messed up. (Fed ex fault). Very helpful in getting my package to me.
By RUSS H.
Great service, nice staff. Beautiful quality and a lot of choices. Very professional. Would definitely buy from them again.
By Darrelyn
Once again, It's Hot Jewelry delivered! My wife absolutely loves her new Cartier watch. The package arrived on time and was well packaged. This is my second time ordering from It's Hot Jewelry, you have a lifelong customer in me
By Mark T.
This is my second Cartier watch purchase from ItsHot. The customer service is amazing. I had the watch engraved and it was getting close to the time I would be leaving on a trip- they waived the expedited fees and it arrived the next day. The Cartier Panthère with a diamond bezel is stunning!
By Lori S.
It was alright,but could have been better.
By Prince
Best store......
By Landon H.
Tina was a great help. they shipped over night my Breitling Super Avenger Monday and I got it Tuesday. On Point!! I definitely shop with them again! thank you
By Jose Q.
doesn't run, can't set it, can't wind it to start
By Richard L.
Response from ItsHot.com Diamond Jewelry & Watches· Jul 14, 2026
Very sorry if you are having an issue with the product. Please contact our customer support and we will assist you immediately.
