Great shopping experience
Great shopping experience. Very helpful people. Shipped to me fast too.
By Jessica
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's 4:20 Somewhere, the best online head shop and smoke shop - Buy bongs, water pipes, dab rigs & accs. Free same day discreet shipping, No BS customer service and low price+ guarantee.
It's 4:20 Somewhere Online Head Shop (its420somewhere.com) has 350 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
350 approved reviews, newest moderated first
Great shopping experience. Very helpful people. Shipped to me fast too.
By Jessica
MY SHOPPING EXPERIENCE WAS GREAT WITH ITS 420 AND WILL BE PURCHASING AGAIN IN THE FUTURE
By B. W.
I had an issue with a product I ordered and they contacted the manufacturer and put me in touch with them. I RECEIVED a free replacement of the same product from the manufacturer with no hassle or return of the defective product. I sent them photos and video of how the product was not working as it should. GREAT CUSTOMER SERVICE AND SUPPORT!
By David Michael B.
I was getting extremely frustrated trying to find a specific piece for my set up. I kept finding it on other websites MUCH cheaper than this one, but, they all had minimum order requirements of 200$ or more or required membership fees, etc. Thanks for charging way more but at least being straightforward with your customers.
By Pissed O.
I received my order relatively quickly, it could be a little faster, but I’m honestly not complaining. When I opened it, one of my items was damaged sent off an email and a matter of hours had received a reply, confirming what it was which one it was and it was in the mail the same day amazing customer service great prices!
By customer
I visited the website and noting actually worked , how do I order ? The images are clicking but it's not redirecting me anywhere how do I get my order in .
By Adam D.
Response from It's 4:20 Somewhere Online Head Shop· Mar 8, 2026
Hi Adam, we're not sure why you post this on Trustpilot? I've checked and our website has had zero downtime since Jan 1st. Without more details from you, it sounds like it could possibly be a browser caching issue on your end. I would try a different browser or device. Like said, our site is not down, nor has it been down our inaccessible.
Quality products at a great price and quick shipping out.Always an easy transaction.
By customer
The staff is trustworthy, thus far and products are exactly as advertised and durable. If ever there's any problem with products ordered, customers need only email them and they're incredibly fast to find a solution. They're polite which means a LOT!! I only wish they had a physical shop in my town! I would possibly be found just hanging out there!! Haha
By Mariah S.