I got exactly what I ordered
I got exactly what I ordered although shipping was slower than expected (may not be their fault) I'd definitely order from this company again they had a huge selection and great prices.
By L K.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
350 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's 4:20 Somewhere, the best online head shop and smoke shop - Buy bongs, water pipes, dab rigs & accs. Free same day discreet shipping, No BS customer service and low price+ guarantee.
It's 4:20 Somewhere Online Head Shop (its420somewhere.com) has 350 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 13 reviews with 4 stars · Clear filters
I got exactly what I ordered although shipping was slower than expected (may not be their fault) I'd definitely order from this company again they had a huge selection and great prices.
By L K.
Good quality, excellent communication, fairly speedy shipping- I did feel like the pricing was on the high side for one piece, compared to some other sites (likely based out of the country to be fair.) Overall this company obviously cares about their customers.
By Ryan E.
I received what I ordered in a timely manner as expected and that is better than most companies
By Tribe
I visited the website and noting actually worked , how do I order ? The images are clicking but it's not redirecting me anywhere how do I get my order in .
By Adam D.
Response from It's 4:20 Somewhere Online Head Shop· Mar 8, 2026
Hi Adam, we're not sure why you post this on Trustpilot? I've checked and our website has had zero downtime since Jan 1st. Without more details from you, it sounds like it could possibly be a browser caching issue on your end. I would try a different browser or device. Like said, our site is not down, nor has it been down our inaccessible.
My order was processed and shipped quickly. Little did I know I ordered the wrong thing. I was impressed by the fact that u credited my account for the items that I got wrong. I love how the package was shipped using a name other than 420 somewhere to protect my privacy. I'm sure I will order again.
By Jan T.
The time it took to get item
By customer
Good service I’ll order again
By Ryan P.
The delivery showed up a day after the date but other than that it was pretty easy
By customer
Response from It's 4:20 Somewhere Online Head Shop· Dec 10, 2023
Thank you for choosing us, we appreciate your business. Just a note; USPS delivery dates shown on our site are supplied by USPS at the time of ordering. Many factors during shipment can affect the actual USPS delivery date. That is why the delivery dates are shown as an estimate and not guaranteed.